Yes the awning arms were new in box but it evidently got damaged in shipping because one of the top. One of the top brackets that attaches it to the camper was broken. They're hard to find and that's what I needed. And one of the holders to hold the stabilizer arms out was broken laying in the box. Kind of pissed about it. It should have been looked at before being shipped because buying it new and having broken pieces is bull crap.